Privacy Policy
Effective Date: January 1, 2024
Last Updated: January 1, 2024
1. Introduction
Eurekative Pty Ltd ("Eurekative", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website eurekative.com.au or engage with our services.
2. Information We Collect
2.1 Information You Provide
- Contact information (name, email address, phone number)
- Business information (company name, role, industry)
- Communications you send to us
- Information provided through forms or surveys
2.2 Information Automatically Collected
- IP address and browser information
- Device and operating system information
- Usage data and analytics
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide and improve our services
- Communicate with you about our services
- Respond to your inquiries and requests
- Send relevant updates and newsletters (with your consent)
- Analyze website usage and improve user experience
- Comply with legal obligations
- Protect against fraudulent or illegal activity
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- With service providers who assist in our operations (under strict confidentiality agreements)
- To comply with legal obligations or court orders
- To protect our rights, property, or safety
- In connection with a business transaction (merger, acquisition, or sale of assets)
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Employee training on data protection
6. Your Rights and Choices
Under Australian Privacy Principles, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt-out of marketing communications
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
7. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. Disabling cookies may limit some features of our website.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
9. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
10. International Data Transfers
Your information may be transferred to and processed in countries other than Australia. We ensure appropriate safeguards are in place for such transfers in accordance with applicable privacy laws.
11. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.
13. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Eurekative Pty LtdEmail: privacy@eurekative.com.au
Address: Ballarat, Victoria, Australia
14. Australian Privacy Act Compliance
This Privacy Policy is designed to comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. For more information about privacy laws in Australia, visit the Office of the Australian Information Commissioner at www.oaic.gov.au.